The importance of personal recommendations in motivating purchase is well documented. Harris Interactive conducted a survey in June 2010 that showed that for 71% of consumers, recommendations from friends and family exert a “great deal” of influence on their purchases and opinions. Further, in February of last year, eMarketer reported that a personal recommendation exerts [...]
In a head-to-head match between Twitter followers and Facebook fans, Forrester puts their money on Twitter followers. What's at stake? The winner is deemed to hold the most value for brands.
The score according to the study? Twitter followers are more likely to recommend the brands they follow to friends (33% vs. 21%) and to buy [...]